AVENUE MEDICAL CENTRE
GEELONG WEST.

Bulk Billing Medical Centre – Geelong West.

In an emergency call ‘000’.

 IMPORTANT – CORONAVIRUS INFORMATION

If you have a fever, runny nose, sore throat or shortness of breath and have traveled over seas in the past 14 days – Please call the clinic prior to coming!

Please ensure you are wearing a face mask and advise reception immediately upon arrival.

For Coronavirus information please contact the Department of Health on 1800 675 398.

AVENUE MEDICAL CENTRE – GEELONG WEST.

Our aim is to provide all our patients with the highest possible quality health care and service by ensuring excellence in all aspects of our medical practice.

Avenue Medical Centre

  • Shop 4, 153-161 Shannon Ave, Geelong West VIC 3218.

  • Opening Hours

  • Monday – Friday:9:00am – 5:00pm
  • Saturday:Closed
  • Sunday:Closed
  • Public Holidays:Closed

Medical Practice Services

Our male and female doctors perform a wide range of medical services to help look after the health of you and your family.

See our range of medical services below:

Children’s Health

Women’s Health

Men’s Health

General Health Screening

Immunisations & Vaccinations

Chronic Disease Management

Skin & Mole Checks

Minor Surgical Procedures

Mental Health

Weight Management

Sexual Health

Medical Checks

Family Planning

WorkCover & TAC

Pathology (onsite)

Covid 19 Safety Protocols

Iron Infusions

Telehealth Appointments

Telephone Policy
For urgent matters our staff will take your details and contact the doctor as soon as possible. The doctor will triage the matter and contact you when possible.

Recalls
We have a recall system for patients needing to make an appointment for test results, annual health checks, pap smears etc. You will be contacted either by phone, email, text message or letter.

Privacy
Our practice upholds the Australian Privacy Act 1988 in relation to the the collection, use and disclosure of your personal information.
Please see reception for more information.

Test Results
Due to patient confidentiality and privacy, test results will not be given over the phone. Please make an appointment to discuss your test results with your Doctor.

Our staff will triage and admit to the service if suitable

Some common illnesses or injuries that you can receive priority care for include:

  • Lacerations/cuts requiring stitches
  • Basic fracture management (sling, moon boot)
  • Minor burns
  • Rashes
  • Urinary tract infections
  • Insect and animal bites
  • Respiratory conditions
  • ENT infections
  • Gastroenteritis
  • Deep Vein Thrombosis (DVT)

Bulk Billing Conditions

The majority of our doctors’ appointments are Bulk Billed if you:

a) Hold a valid Medicare or DVA Card
b) Some Private Health Insurance organisations with GP cover
c) BUPA Member.

Other patients – A fee may be charged according to the level of consultation needed. Please ask our friendly reception staff for fees and details.

If you have any questions regarding our services, please contact us:

Appointments & Fees

Appointment Information

Our team aim to provide you with the highest quality medical care. To help with this please remember to bring the following to your appointment:

  • Medicare or DVA or Pensioner card
  • List of any medications or supplements you are taking
  • Any recent relevant tests or reports you have undertaken in relation to your condition
  • New patients – Please arrive 10 minutes to fill in a new patient and medical history form (or see form below).

If you need to discuss more than one health issue it may be best to book a long consultation. Please enquire at time of booking if you are unsure.

Appointment Bookings

You can either call or book online:

New Patients

Please download form and fill in.

Bring along to your appointment or email to patientforms.kripahealth@gmail.com
.

Opening hours

Monday – Friday:
9:00am – 5:00pm

Saturday:
Closed

Sunday:
Closed

Public Holidays:
Closed

Please note – We triage patients upon arrival and any urgent matters will be prioritised. We apologise if this causes any delays to your scheduled appointment time.

After Hours Appointment and Home Visit Fees & Bookings (non-emergency)

In an emergency please call ‘000’.

Please note – These services are not covered by Medicare and out-of-pocket fees apply as follows:

  • Home visit during practice consultation hours – $100
  • Consultation at surgery after 11:00pm – $200
  • Home visit after 11:00pm – $300

For after hours appointment bookings please call 0405 805 756

.

Please note – Bulk Billing and other fee information is located in the section immediately below.

If you have any questions about appointments, please contact us:

Fee Information

Bulk Billing Doctor Belmont

The majority of our doctors’ medical consultations are Bulk Billed if you hold:

  • A valid Medicare Card or DVA Card
  • Some Private Insurance organisations with GP cover
  • BUPA Private Health Insurance.

Please note – Some types of medicals (e.g. drivers medical) are not covered by Medicare and are charged privately. Please ask at reception if you are unsure.

Non-Medicare Card or Health Insurance Holders

Non-card holders and overseas visitors without private medical insurance – An out of pocket fee may apply according to the level of consultation undertaken. Please contact reception for fees and details.
.

Paying your account

You can conveniently pay your account at reception via:

  • Cash
  • Mastercard
  • Eftpos
  • Visa

If you have any questions about fees, please contact us:

Meet the Team

IMPORTANT NOTE:
We are compiling our Doctor Bios for you and will have this information live very soon.

Meet our team of highly experienced male and female doctors:

Dr. Minu Philip

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Dr. Ming Tsang

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If you have any questions regarding our doctors, please contact us:

Contact Us

Avenue Medical Centre

  • Shop 4, 153-161 Shannon Ave, Geelong West VIC 3218.

  • (03) 5229 3579

  • Car parking – Limited meter parking.

  • Bus – Short walk from bus route 1, Roxby St.

Patient Feedback

We are constantly looking to improve our service and encourage you to provide feedback via our suggestion box located in the Medical Practice for your confidential comments.

Complaints

We encourage you to discuss any complaints with the doctor, practice nurse or practice manager. If your complaint is unresolved please fill out a complaint form located at reception.

If your complaint is still not resolved to your satisfaction, you are able to contact the Health Complaints Commissioner on 1300 582 113.

Other Medical Centres operated by Southern Cross Health include:

MelbourneDeer ParkGeelongBell Park | BelmontHighton | Newcomb | Norlane | Lara | Geelong WestBallaratMount Clear  | Alfredton | SebastopolColacColac Central  | Colac | – Bellarine Peninsula – | Drysdale | CurlewisRegional Victoria – Darley/Bacchus Marsh Gisborne| Moriac – Bendigo – Long Gully

BULK BILLING MEDICAL CENTRE – GEELONG WEST
AVENUE MEDICAL CENTRE.

Doctors appointments are available to patients from all over Geelong including Belmont, Newtown, South Geelong, Grovedale, Marshall, Highton and Geelong West.